Welcome to the DiscoverVin website. Always consume alcohol responsibly.

Please confirm that you are 18 years or over to proceed.

Terms & Conditions

The DiscoverVin™ Pty Ltd website has been prepared to provide clients with information regarding the range of good value for money wines that we have available.  Where possible we provide independent reviews on these wines. Whilst we endeavour to keep the information on our website as up-to-date as possible, and to only provide links to reputable websites, we are unable to guarantee the content of these linked websites.


Legal requirements

Warning

Under the Liquor Reform Act 1998 it is an offence

  • to supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)
  • for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700) 

By ordering on this site you confirm that you are over the age of 18 years and are purchasing the alcohol for yourself or other persons over the age of 18 years.


Deliveries

Dispatch of orders is our priority.  We will attempt to dispatch orders within 2 working days of your order being confirmed. Deliveries will only be made to street addresses within Australia and cannot be sent to P.O. Boxes unless prior arrangements are made by calling us.

NB Between December 22, 2016 and January 16 2017, warehouse and staff holidays will limit immediate fulfilling of orders to x12 bottles of each wine. Mixed orders will be fullfilled after that date. Sorry for any inconvenience.

Minimum Postage is $10 per carton to most capital cities, see all rates below.

A carton is up to 12 bottles either straight or mixed.  

Orders can be mixed half dozens or dozens, or all the same as per your choice.  If it is just one or two bottles that you wish to order, we can do that (except for some remote locations), however the minimum postage will be required for your delivery address.

From time to time we will have special offers where a minimum order of 6 or 12 of the same bottle will be required – please be assured that these offers will be clearly noted on the website.

Delivery rates are calculated according to the delivery address and these are listed on our checkout page.

At January 2016 our delivery prices are as follows per box: 

Our local supporters in Albury-Wodonga (postcodes 3690 & 2640) receive deliveries free!

Sydney, Newcastle, Wollongong, Central Coast NSW $10

Melbourne, Geelong, Bendigo, Ballarat $10

Brisbane, Sunshine & Gold Coasts, Northern Rivers, Coffs, Port Macquarie $10

ACT, Hobart, Launceston, Adelaide $10

Perth (minimum 12 bottles) $30

Albury, Wodonga, Special Offers as approved.

Regional VIC & NSW (not otherwise listed) $20

Cairns, Townsville & south to Maryborough (QLD) $25

Regional QLD & far West NSW (not otherwise listed) $30

Darwin, NT, Regional WA, Regional SA $45

Any queries, please phone 02 6020 6016 during business hours.

More than 12 standard size bottles, please call on 02 6020 6016.

 

Returns and Refund Policy

DiscoverVin™ understands that from time to time goods may need to be returned if found to be faulty upon delivery (ie leaking bottles, under-filled bottles, label damage or broken bottles). 

Returns from restaurants will be accepted if the wine is faulty due to defective seals or if bottles are in poor condition on receipt of the order.

We will accept the return of such faulty items if bottle seals are in place and less than 14 days has elapsed from the time of delivery.  Additionally, bottles must be returned in the original carton via the DiscoverVin courier.  Contact DiscoverVin immediately if you feel you have a claim and we will endeavour to have the problem rectified in a timely manner. Stock damaged on the purchaser’s premises will not be accepted for refund or replacement.


Customer’s privacy

All personal details that are provided to DiscoverVin™ will be held in strictest confidence.  Whilst you will need to provide personal details relating to your order and delivery, we ensure that this information will only be shared with those involved in packaging and dispatch of deliveries.
 
Wholesale clients

Licensed merchants may purchase our wines for resale. Quotes for licensed merchants will be supplied by email on request. Prices quoted will be at landed unit cost (LUC) unless otherwise stated. LUC prices include Wine Equalisation Tax.  GST will be added to every account. A freight surchage may be added for some delivery destinations. All prices are subject to change without notice.

Payment methods

Wholesale licensed merchants purchasing for resale will be provided with an invoice once a credit application is approved.

Online payment by individuals can be made via our online store, using the Commonwealth Bank of Australia Merchant facilities. Your order will not be dispatched until funds are cleared. All of our products are sold in Australian Dollars.


Terms

Wholesale licensed merchants purchasing for resale will be required to complete a credit application. Payment is required in advance for non-approved customers, or within 30 days from invoice for approved customers.  Credit facilities on any account may be withdrawn or varied at the discretion of DiscoverVin™ without notice to the purchaser.  DiscoverVin™ reserves the right to charge interest at 1.5% per month on all monies owing outside agreed trading terms by the purchaser and, further, the purchaser agrees to reimburse DiscoverVin™ for any legal expenses, collection expenses or bank charges incurred by DiscoverVin™ in the recovery or attempted recovery of overdue monies. In all instances the placement of an order constitutes the acceptance of these terms.

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